Dear Visitor,

On behalf of the Tijuana Convention and Visitors
Bureau, I give you all a warm welcome to the most visited border city of the world.

We hope that your stay in our city will be a pleasant and memorable experience. To achieve that, as in any other city of the world, it is necessary that visitors observe our laws, and enjoy all the rights that Mexicans have.

The main purpose of the Tijuana Convention and Visitors Bureau is to guide and in other ways help visitors to the city. With this document we have tried to provide useful and practical information that will facilitate visitors to deal with city authorities.

Again we express our gratitude for choosing the city of Tijuana as your tourist destination, and we wish you a pleasant stay.

Welcome!!!

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The City of Tijuana has established an Office of Internal Affairs (Sindicatura).

One of the goals of Internal Affairs is to monitor local public officials and the services they provide. Our Internal Affairs Office is ready to assist you.

If you have a complaint against a city official, you can contact the City of Tijuana Internal Affairs at 688-2810, 24 hours a day. You can also register your complaint, in person at City Hall, or via the Internet at the following address: http://www.sindicatura.gob.mx/
complaints/index.asp

The form on the next page is provided by the Internal Affairs office for use by any Mexican Citizen or foreign visitor to file complaints against mexican police officers or any other local public officials.